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Case study · 02

AI HR Assistant

An enterprise RAG assistant for organization-scoped document search, evidence retrieval, and configurable AI providers.

Category
Enterprise RAG assistant
Availability
Production system · Public case study
AI HR Assistant product interface and system workflow

Problem + approach

Overview

Teams need fast answers from internal documents without losing traceability or depending on a single model provider.

Technology stack

  • NestJS
  • Qdrant
  • PostgreSQL
  • OpenAI
  • Gemini
  • RAG

Conceptual overview

System architecture

  1. 01Role-based React consoles
  2. 02NestJS API + role guards
  3. 03Chat + document services
  4. 04Qdrant + HRIS
  5. 05OpenAI / Gemini
  6. 06Application database

This project-specific overview is based on the published case-study architecture. Internal implementation, credentials, and deployment details remain undisclosed.

Decisions + constraints

Engineering notes

01

Engineering decisions

  • Vector retrieval grounds responses in organization-scoped knowledge.
  • Configurable providers reduce coupling to one model API.
  • Unresolved questions escalate to HR staff instead of being guessed.
02

Technical challenges

  • Retrieval relevance across varied documents
  • Keeping generated answers grounded in source context
03

Results & impact

  • Grounded enterprise document search delivered at Apping Technology
  • Human handover for questions the knowledge base cannot answer
04

Lessons learned

  • Useful RAG depends as much on retrieval quality and context control as on the selected LLM.

Screenshots + diagrams

Project media

Ava AI employee chat showing a grounded HR answer
Employee assistant — grounded answers from approved HR knowledge.
Ava AI HR administrator dashboard
HR operations — role-aware oversight and knowledge management.
Ava AI escalation management screen
Human handover — unresolved questions become reviewable HR workflows.

Availability + roadmap

Documentation

Repository & API documentation

Future improvements

  • Retrieval evaluation suite
  • Source-level feedback
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